To schedule an appointment please text/call at (909) 929-1951 or email me at soulvibesmassage@gmail.com.
A $30 deposit is required to confirm your appointment. It can be sent through Zelle: soulvibesmassage@gmail.com or Venmo: @SVMassage
Travel Fee Policy
If your location is outside a 20-mile perimeter (but within 50 miles) from Covina, California, a $20 travel fee will be added to your total.
Cancellation & No Show Policy
Cancellation & No Show Policy
I require at least 12 hours notice to cancel an appointment. Clients who cancel an appointment with less than 12 hours notice may forfeit their deposit. Clients who do not show up for a scheduled appointment nor notify in advance will forfeit their deposit. I understand that emergencies and illnesses can arise, therefore last minute cancellations due to things such as verifiable emergencies, illnesses or inclement weather will generally not result in any missed session charges, however this is to be determined at the practitioner's discretion
Please immediately text (909) 929-1951 to inform me of any changes.
Session Timing
Session Timing
All scheduled appointments will end at the scheduled ending time in order for us to stay on schedule. If a client delays their scheduled appointment, they will be charged for the full session and will not receive a time extension. Please allow 15 minutes prior to your scheduled appointment time so I can set up and you are able to complete the Client Intake Form if you haven't filled it out and returned it already. It is my goal for my clients to have a relaxed and unhurried experience.
Massage Termination
Only professional massage and bodywork services for relaxation or therapeutic purposes are offered. Massage services will be terminated immediately in the event of inappropriate conduct of any kind. This includes harassment, threatening speech or behavior, sexual advances or requests, or disrespectful actions or language. A session will not be conducted if the client is under the influence of drugs or alcohol. If the massage is terminated for any of these reasons, full payment for the scheduled session is still required
Draping Policy
Clients will be appropriately draped with a sheet and/or towel at all times during their massage. Only areas of the body that are currently being treated will be exposed. The genital areas will always remain draped and are never massaged.